Privacy Policy
At The Dorsum, accessible via thedorsum.com, your privacy is of utmost importance to us. Whether you’re a client, a partner, or simply a visitor exploring our website, we are fully committed to safeguarding your personal data and ensuring transparency about how it is collected, used, stored, and protected. This Privacy Policy outlines the full scope of our data practices, including the types of information we gather through forms, cookies, analytics tools, and other interactions; the reasons we collect that information; and the ways we use it to improve your experience, fulfill legal obligations, and deliver high-quality services such as DME call center solutions, software development, and Alibaba global seller support.
We also explain your rights regarding the access, correction, or deletion of your data and how you can control your privacy choices. By using this website, you agree to the terms described here. We encourage you to read this policy carefully to fully understand how we handle your personal data and what measures we take to keep it secure, confidential, and in compliance with global data protection standards.
Who We Are
The Dorsum is a multi-service provider based in Pakistan and the USA. We specialize in:
DME Call Center Services
Custom Software Solutions
Alibaba.com Global Channel Partner Services
We are committed to transparency and data protection as part of our operational standards.
Information We Collect
We may collect the following types of data when you interact with our website or services:
Personal Information: Name, email address, phone number, business details.
Usage Data: IP address, browser type, visited pages, time spent on site.
Cookies & Tracking: Cookies, beacons, and similar tracking technologies to analyze traffic and enhance user experience.
How We Use Your Information
We use the information collected in several ways:
To provide, operate, and maintain our website and services
To respond to your inquiries and customer service requests
To send you updates, newsletters, or marketing communications (only if opted in)
To analyze trends and improve user experience
To comply with legal obligations
Legal Basis for Processing
We rely on the following legal grounds to process your data:
Your consent (where applicable)
Fulfilling a contract
Legal obligation
- Legitimate business interest
Our data handling practices align with international standards such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) which grant users rights like data access, correction, deletion, and opting out of data sales
4. Sharing Your Data
We do not sell or rent your data to third parties. However, we may share your information with:
Service providers who assist with website management, email distribution, analytics, etc.
Legal authorities if required to comply with laws
Business partners (with your explicit permission)
All third-party vendors are required to maintain confidentiality and security of your data.
Cookies & Analytics
Cookies are small files stored on your browser that help us enhance your experience. We use:
Essential cookies for site performance
Analytics cookies (e.g., Google Analytics)
Marketing cookies (if applicable)
You may disable cookies in your browser settings. However, doing so may affect site functionality.
We utilize Google Analytics to gain insights into site traffic, understand user behavior, and improve overall site experience.
Data Retention and Security
We retain your data only as long as necessary for the purposes mentioned above. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or destruction of your data.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Correct or delete that data
Object to or restrict data processing
Withdraw consent for marketing communications
File a complaint with a regulatory body
To exercise your rights, please contact us at info@thedorsum.com.
Third-Party Links
Our website may contain links to third-party websites such as Alibaba.com. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies separately.
Data Security
We use standard protection measures, but no system is 100% secure.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect information from anyone under this age.
Updates to This Policy
We may update our Privacy Policy to reflect changes in our services or legal obligations. When changes occur, we will update the date at the top of this page. We recommend reviewing this policy regularly.
Contact Us
Email: info@thedorsum.com
Website: thedorsum.com
Contact:+92282079127
Office:C-27 Shamsi Rd, Shamsi Society Shah Faisal Colony, Karachi, Karachi City, Sindh 75210
Blockquote
Read our Privacy Policy to learn how The Dorsum protects your personal data and respects your privacy online.
– The Dorsum